Training Programs – PATRONAGE INTERNATIONAL

Job Hazard Analysis
Competency based Safe Operation of Forklift
Competency based Safe Operation of Crane
Structured Approach to Accident Investigation
Emergency Response Planning
Emergency Response to Chemical Spills
Industrial Safety for Contractors
Hazard Identification, Risk Analysis & Control (HIRAC)
Working at Heights
First Aid Training
Fire Protection Training (Fire Drill)
Handling Chemicals & Hazardous Materials
Basic Safety Training
Advanced Fire Fighting
Fire Prevention & Fire Fighting
Elementary First Aid
Hydrogen Sulphide Awareness
Basic Hydrogen Sulphide
Confined Space Entry Awareness
Confined Space Entry Rescue
Basic Food Handling
Basic Scaffolding
Permit to Work
Process Safety & Risk Management
Understanding Risk, Regulatory & Compliance
Behavior-Based Safety
Hazardous Waste Management
Noise & Hearing Conservation
Emergency Response to Oil Spillage

Supervisory Skills
Creative Thinking And Problem Solving
Kaizen for Continuous Improvement
Motivation & Mind-set Transformation
Stress Management for Professionals
Multi-tasking Skills
Managing Change
Building A Winning Team
Emotional Intelligence at workplace
Effective Coaching and Mentoring Skills
Performance Management
Balanced Scorecard
Managing Workforce Diversity
Maximizing Corporate Excellence at Work
Grooming and Business Etiquettes
Filing & Records Management
Key Performance Indicators
Business Continuity
Outstanding Customer Service
Delegation Skills for Manager
Mind Mapping Techniques
Effective Inventory Management
Communication and Relationship Management
Coaching Skills for Optimal Performance
Coaching Skills for Peak Performance
Key Managerial Skills for New Managers and Supervisors
Managerial Decision Making and Problem Solving
Managing Multiple Tasks, Priorities and Deadlines
Performance Management: Setting Objectives and Conducting Appraisals
Shaping the Future: Tools for Developing Strategic Foresight
Simplification of Work Processes and Procedures

Sun Tzu The Art of War “Business Strategy”
Effective Leadership Skills
Strategic Planning Skills
Building A Winning Team
Building High Performance Culture
Change Management
Leadership DNA
Adaptive Leadership Skill
Leading and Managing Breakthrough Innovation
Corporate Governance: Principles, Policies and Best Practices
Empowering the Workplace for Greater Impact
Enterprise Risk Management
High Impact Internal Audit Leadership
Leading with Agility and Resilience
Organizational Leadership
Results Based Leadership

Business and Report Writing
Effective Business Communication
Powerful Communication Skills using NLP
Powerful Negotiation Skills
Interactive English for Professionals
The Ultimate Persuasive & Influencing skills
English Communication Skills for Professionals
Writing Business Proposals

High Impact Sales Workshop
High Impact Telesales Skills
Social Media Marketing
Selling in 21st Century
Managing Sales Team
Digital Marketing Workshop
Sales Training Using NLP
Sales Closing Techniques for Frontliners
Marketing & Branding
Actionable Selling Skills: Tools & Techniques
Brand Management
Sales Manager Workshop

Cash Flow Management
Budget Preparation
Interpreting Financial Statements
Financial Statement & Cash Flow Analysis
Finance for Non-Finance Managers
Cost Management for Factory Operations
Cost Reduction without People Reduction
Credit Control & Debt Collection
Essentials of Internal Audit
Forensic Accounting and Fraud Control
Fraud Detection and Prevention
Managing the Collections and Credit Control Team
Internal Control: Compliance, Operational and Financial

Talent Management
Training Needs Analysis
Employee Discipline Skills
Malaysian Labor Laws & Employment Act
Personal Grooming & Etiquettes
Compensation and Benefits
Performance Appraisal & KPI
New Employee Induction & Orientation
Effective Manpower Planning
Files and Records Management
Effective Interviewing Skills
Effective Employee Engagement
Connecting and Managing Gen Y
Developing HR Policies
Talent Acquisition & Retention Strategy
Disciplinary Action & Domestic Inquiry
Employee Engagement: Strategy & Practice
Career Development & Succession Planning

Kaizen for Continuous Improvement
Small Group Activity
Statistical Process Control
Effective 5 ‘s Implementation
Lean Manufacturing for Optimum Efficiency
Root Cause Failure Analysis
Failure Mode & Effect Analysis
Value Stream Mapping
Internal Auditor Training
Internal Assessor Training
Journey to Excellence
Improving Productivity through Quality Enhancement and Cost Reduction
Lean Thinking: A Strategy for Operational Excellence
Process Management: Mapping and Improvement
Simplification of Work Processes and Procedures
Strategic Quality Management

Project Risk Management
Project Estimating, Measures and Controls
Project Management skills for Managers
Project Time Management
Project Budget Controls & Cost Management
Project Leadership & Building High Performing Teams
Agile Project Management
Negotiation Skills for Project Managers
Project Planning & Execution Strategy
Project Asset Management
Managing Projects in Controlled Environments
Project Management using PRINCE2

Leading and Managing Vendor Relations
Warehouse Management
Effective Purchasing Strategies
Contract Management
Fleet and Transport Management
Supply Chain and Logistics Management
Developing Purchasing Policies, Processes and SLAs
Logistics Management
Materials and Supply Chain Management
Negotiation Strategies for Better Purchasing Value
Procurement Planning and Bid Management
Production Management and Material Requirements Planning
Purchasing Management and Cost Saving Techniques
Stock Management, Forecasting and Demand Planning: Tools and Techniques
Strategic Procurement: 7 Steps for Optimized Sourcing
Supply Chain Risk Management
Tactical Purchasing Practices for Cost Optimization
Warehouse Operations and Management
Contract & Vendor Management
Store and Warehouse Management
Inventory Management in Supply Chain
Transportation & Freight Operations

Maintenance Planning and Scheduling
Effective Maintenance Management
Effective Shutdown Planning and Management
Implementing Predictive Maintenance
Predictive Maintenance Strategy
Risk Based Asset Management
Root Cause Analysis
Preventive and Predictive Maintenance
Cost Effective Maintenance
Equipment Failure Analysis and Prevention
Facility Planning and Management
Managing Shutdowns, Turnarounds and Outages
Maintenance Auditor
Reliability Engineering Excellence
Performance & Condition Monitoring

Customer Service Excellence for Call Centre
Team Leaders Training for Call Centre
Call Centre Operations Management Skills
Conducting Effective Tele-surveys
Handling Complaints and Angry Customers
Telesales Skills using PLEASE Framework
Telephone Techniques and Etiquette for Call Centre Professionals
English for Call Centre Environment
Debt Collection through Phone
Debt Collection through Phone
Supervisory Skills for Call Centre Professionals

Five Star Service for Frontliners
Front Office Management
Hotel Revenue Management
Professional Guestroom Management
Restaurant Management
F&B Cost Control Management
Banquet Sales Negotiation
Food Safety Management
Up Selling Skills To Increase Sales
F&B Revenue Management

Building Financial Models with Microsoft Excel
Network Troubleshooting & Disaster Recovery Planning
Internet of Things
IT Systems-Identity and Access Management
Managing IT Projects Effectively
Network Security Fundamentals
Microsoft Excel Basic Level
Microsoft Excel Intermediate Level
Microsoft Excel Advance Level
Manipulating Big Data Using Microsoft Excel Power Query & PowerPivot
Developing Application Database Using Microsoft Access 2013
Understanding the Blueprints of Industrial Revolution 4.0

Artificial Intelligence Principles & Practices
Big Data Principles & Practices
Business Intelligence: Data Analysis and Reporting Techniques
Data Governance, Protection and Compliance Management
Digitization and File Management
Document Control & Records Management

Our Training Programs

Health & Safety Training Programs

Management Training Programs

Leadership
Training Programs

Communication Training Programs

Sales & Marketing Training Programs

Accounts & Finance Training Programs

Halal Compliance Training Programs

Human Resource Training Programs

Quality & Productivity Training Programs

Project Management Training Programs

Procurement & Supply Chain Management

Maintenance Planning

Call Centre
Training Programs

Team Building Training Programs

Elevator Technology Training Programs

F & B and Hospitality

Information Technology

Data Management & Business Intelligence

Health & Safety Training Programs

MANAGEMENT TRAINING PROGRAMS

Leadership Training Programs

Communication Training Programs

Sales & Marketing Training Programs

Accounts & Finance Training Programs

Halal Compliance Training Programs

Human Resource Training Programs

Quality & Productivity Training Programs

Project Management Training Programs

Procurement & Supply Chain Management

Maintenance Planning

Call Centre Training Programs

Team Building Training Programs

F & B and Hospitality

Information Technology

Data Management & Business Intelligence